Quality in Government News

Maintaining the Reality of Government as a Service

ASQ Government Market — Tue, 13 Dec 2011 21:40:49 +0000

In the latest issue of Government Division News (members only), Rich Mallory suggests three areas to guide governments to quality practice: performance management, process certification, and consensus-based goal setting. Also in this issue: a look back at a cycle of improvement in Georgia and a case study on tornado crisis response in Alabama.

ASQ Survey: Lean Six Sigma Could Reduce Debt but Faces Obstacles

ASQ Government Market

Lean Six Sigma could help reduce the soaring national debt but faces some key challenges in government implementations, according to a new survey by ASQ.

Baldrige Advocates Continue to Urge Legislator Support

ASQ Government Market

ASQ, the non-profit organization that administers the Baldrige Performance Excellence Program, is disappointed in a U.S. Senate subcommittee vote to withdraw funding for the successful program in the proposed 2012 federal budget.

ASQ Survey: Lean Six Sigma Could Reduce Debt but Faces Obstacles

ASQ Government Market — Wed, 21 Sep 2011 05:11:21 +0000

Lean Six Sigma could help reduce the soaring national debt but faces some key challenges in government implementations, according to a new survey by ASQ.

ASQ Survey: Lean Six Sigma Could Reduce Debt but Faces Obstacles

ASQ Government Market — Mon, 19 Sep 2011 20:54:57 +0000

Lean Six Sigma could help reduce the soaring national debt but faces some key challenges in government implementations, according to a new survey by ASQ.

Baldrige Advocates Continue to Urge Legislator Support

ASQ Government Market — Wed, 21 Sep 2011 05:00:27 +0000

Baldrige Advocates Continue to Urge Legislator Support

ASQ Government Market — Mon, 19 Sep 2011 19:37:16 +0000

Lean-Six Sigma for the Public Sector

ASQ Government Market — Tue, 19 Apr 2011 20:12:45 +0000

Brandon Cole's book addresses the challenges to applying Lean-Six Sigma tools in the public sector, providing project examples, lessons learned, and tips and tricks.

Excellence in Government During a Time of Cutbacks

ASQ Government Market — Wed, 24 Nov 2010 16:37:15 +0000

In this Government Division web seminar, Rich Mallory presents eight principles government leaders can implement to cut costs while improving effectiveness.

Enterprise Lean in Minnesota and Beyond

ASQ Government Market — Mon, 14 Jun 2010 22:27:57 +0000

Tom Baumann, director of the office of continuous improvement for the state of Minnesota, presents an overview of the state's lean program. View this Webinar from the Government Division.

Out of Crises: Business Process Management Tools for Turbulent Times

ASQ Government Market — Fri, 12 Feb 2010 16:48:26 +0000

In this ASQ Government Division Webinar, Tom Mosgaller presents the approach of the Network for the Improvement of Addiction Treatment Services (NIATx) to process improvement and large-scale change.

ISO 26000: Why did the U.S. vote no?

ASQ Government Market — Thu, 09 Apr 2009 14:02:33 +0000

The latest draft of ISO 26000, the upcoming standard on social responsibility, received two-thirds approval from the international committee developing it. But the contingent from the United States voted no. In this mp3 interview Bowers, immediate past president of the U.S. group, explains why the United States didn't support the current draft, and why she believes ISO 26000 is still on track for a 2010 release. (5:13)

Comparing State Level Performance Management: The State of Washington vs. The State of Maryland – Why Aren’t More States Doing This?

ASQ Government Market — Tue, 03 Mar 2009 23:15:16 +0000

Both Christine Gregoire, Governor of the State of Washington, and Martin O’Malley, Governor of the State of Maryland, have, in recent years, initiated a state-wide performance management system, based on the “Citistat” model started many years ago in the City of New York. However, this is only two state Governors out of fifty! Are we destined to have such a small number of such leaders who are willing to make this commitment? Is it good for management or good for politics or both? This Webinar will continue this discussion from Jonathan’s October 2008 article in Governing and from the 2008 Governing conference in Austin, Texas. Tune in to find out why and how performance management is or is not working at the state level.

The Future of Quality (Audio)

ASQ Government Market — Thu, 19 May 2011 18:49:06 +0000

Paul Borawski, ASQ's Executive Director and Chief Strategic Officer, breaks down ASQ's 2008 Future of Quality Study, and the key forces that will affect quality -- and the world -- in years to come. The full presentation is provided in audio (mp3) format.